Our Return Policy

Non-Returnable Policy for Celtic Sea Salt Products:

At Celtic Sea Salt USA, your safety and satisfaction are our top priorities. To maintain the highest standards of quality and hygiene, certain items are non-returnable. Please review the following policy regarding non-returnable items:

1. Final Sale Items: Clearance, discontinued, or final sale items are non-returnable and non-refundable. These items are sold as-is and cannot be exchanged or refunded.

2. Perishable Goods: For health and safety reasons, perishable goods such as food items, supplements, or personal care products are non-returnable. This includes Celtic Sea Salt products that are intended for consumption or topical use.

By purchasing non-returnable items from Celtic Sea Salt, you acknowledge and agree to abide by our non-returnable policy. If you have any questions or concerns about non-returnable items, please contact our customer service team for assistance.

Return Policy for Non Perishable Goods for Celtic Sea Salt Products:

1. Original Condition: The product must be returned in its original packaging and in resalable condition. We cannot accept returns of opened or used products unless they are defective or damaged upon arrival.

2. Proof of Purchase: To initiate a return, please provide proof of purchase, such as a receipt or order confirmation email. Returns without proof of purchase may be subject to verification and approval.

3. Return Authorization: Before returning the product, please contact our customer service team to obtain a Return Authorization (RA) number. Returns received without an RA number may be refused or delayed.

4. Shipping Costs: Customers are responsible for all shipping costs associated with returning the product unless the return is due to our error or the product is defective or damaged upon arrival.

5. Refunds: Once the returned product is received and inspected, we will issue a refund to the original method of payment within 5-7 business days. Refunds will be for the purchase price of the product only and will not include any shipping charges unless the return is due to our error.

6. Exchanges: If you would like to exchange the product for a different item, please indicate the desired exchange item when contacting customer service for a Return Authorization. Exchanges will be subject to availability.

7. Damaged or Defective Products: If your product arrives damaged or defective, please contact us immediately for assistance. We will arrange for a replacement or refund as appropriate, and may request photos or other documentation to facilitate the process.

By purchasing Celtic Sea Salt USA products, you agree to abide by our return policy as outlined above. If you have any questions or concerns about our return policy, please contact us for assistance. We appreciate your business and strive to provide exceptional service to our customers.